The Salon Inspector™️ Claimed

Let The Salon Inspector™️ help you enhance your client journey from beginning to end.
Client journey is the part you lay out for your clients to discover you, connect with you and then how you welcome them, treat them, manage their departure and their reconnection.

Client experience is how they perceive this journey. Making it consistent, smooth and easy is the key to a great 5* experience.

The Salon Inspector™️ services provide you with several opportunities to get to grips with your client journey from taking the FREE Client Experience Quiz which takes a few minutes and will give you a score on where you’re at now across 26 questions.

The next step is The Salon Inspector™️ Client Experience Audit which is a digital mystery shop of your online world from your socials to you website and then on to your booking methods and connectivity with that first contact from the client.

The Salon Inspector™️ also offers the Crystal Client Mastery 1-2-1 program which will upgrade your client journey & make your client experience go beyond their expectations. 90 days of ongoing support to map out your CXP (client experience) using my Crystal System™️ Methodology. Includes 3 in person visits, and a full review of every part of your client journey from discovery through to client return. The key to success in every salon business is developing and maintaining consistency of message, service and delivery.