The Salon Inspector™️ Claimed

Let Sue Davies, The Salon Inspector™️, help enhance your client journey from beginning to end.
Client journey is the part of your business that you lay out for your clients to discover you, connect with you and then how you welcome them, treat them, manage their departure and their reconnection.

Client experience is how they perceive this journey. Making it consistent, smooth and easy is the key to a great 5* experience.

The Salon Inspector™️ services helps you get to grips with your client journey through the Client Experience Audit which is a digital mystery shop of your online world from your socials to you website, your booking methods and connectivity with that first contact from the client.

The Salon Inspector™️ also offers the Crystal Client Mastery 1-2-1 program which will upgrade your client journey & make your client experience go beyond their expectations. 90 days of ongoing support to map out your CXP (client experience) using my Crystal System™️ Methodology. Includes 3 in person mentor visits to your site, and a full review of every part of your client journey from discovery through to client return. The key to success in every salon business is developing and maintaining consistency of message, service and delivery.